About NEWS
News started in 1983, being the industry’s leading provider of extended service plans and products protection programs.
Job Description
News is seeking Customer Care Representative to handle incoming calls from customers to ensure programming, equipment, and account needs. You will be responsible for taking inbound calls to gather information and provide technical troubleshooting from customer to identify roots cause.
Requirements:
• 6 months of customer service or call center experience
• People person
• Able to type a minimum of 30wpm
• Able to pass a background check
• Have strong customer service and listen skills
• High Speed Internet and telephone line
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